DriversOne tap
Early access is open — 2026
Every doorstep call, on your dashboard. Numbers stay private.
The driver reaches the door and calls from inside your app. The customer's phone rings, nobody sees a number, and your team sees every doorstep call live — answered, missed or never made.
Scroll to see it
01
Calls from the order
The driver calls from the order. No personal number, ever.
02
Rings when closed
A real incoming-call screen on Android and iPhone.
03
Every doorstep on record
Recorded and reviewed; AI flags the calls to check.
04
Live delivery view
Who called, who answered, and orders with no contact.
Arrive · Call · Monitor
01 — The problemVisibility at the door
The last 100 metres is where deliveries go dark.
The driver is outside, the customer isn't answering, and the call goes out from a personal phone. The number stays in both call logs, nobody can hear what was said, and support only finds out when the complaint arrives.
AppDial moves that call inside your app and onto your dashboard. The driver taps Call at the door, the customer's phone rings like a normal call, and they talk over the internet — no numbers exchanged, only while the order is active, recorded for your team.
Request early access0Numbers shared
2Platforms: Android and iPhone
100%Calls on record
24/7Live monitor
✦ — Try itA call, live on this page
Answer it. That's the whole experience.
This is how a call reaches your customer: from the order, inside your app, with no number on either screen. Tap the green button to answer, then hang up.
- Linked to the order it's about
- Rings even with the app closed
- Recorded, and in your dashboard when it ends
Out for delivery
Your driver
Massoud · in-app call
Order list3 items
Shawarma
Fries
Soft drink
To Al Yasmin, building 224
Incoming in-app call
Call connected
Call ended
Call declined
Decline
Answer
End call
Recorded · 00:00 · now in your dashboard
Declined. The driver can still send a quick reply, like “I'm at the door”.
Private session · no phone number shared
02 — Who it's forThree sides of one call
CustomersRings like a call
OperationsQuality
✦ — The appDark and light
Your app, with calls built in.
The screens your drivers and customers see — in your brand, in their language, in dark or light.
03 — How it worksAPI + SDK
Five steps. Days, not months.
Your backend tells AppDial who the driver and the customer are and opens a trip. Your app gets a session. AppDial does the rest: the ringing, the audio, the recording and the reports.
01
RegisterAPI
Send your drivers and customers with your own ids — and each driver's team.
PUT /v1/users
02
Open a tripOrder
An active trip is what lets the two sides call each other. End it and the line closes.
PUT /v1/trips
03
RingPush
The other phone rings with a full-screen call, even when the app is closed.
Android · iPhone
04
TalkMasked
Clear audio with noise removal, a recording notice, chat and voice notes on the order.
SDK
05
ReviewDashboard
Recordings, QA scores, AI insights, live calls and your service level, per team.
Webhooks · Reports
04 — Use casesPick your moment
Calls that belong to your product.
A different workflow each time. The same private line underneath.
Get every handoff over the line.
A missed handoff, the wrong gate, a changed address: the courier and the customer sort it out in a private call, linked to the order and visible to support.
- Courier ↔ customer calls
- Tied to the order
- Recorded under your policy
Find each other at the pickup.
The driver can't find the entrance and the rider is across the street. One tap connects them, only while the trip is live, and the line closes when it ends.
- Driver ↔ rider calls
- Only during the trip
- Quick replies: “I'm here”, “2 minutes”
Make the transaction feel human.
A private line between buyer and seller makes big purchases safer, and gives your trust team a record when something is disputed.
- Buyer ↔ seller calls
- Scoped to the listing
- A record for disputes
Send the right person, not a phone number.
For home services, care and repairs, a reliable private call is part of a good visit: before it, during it and after it.
- Provider ↔ customer calls
- Roles and permissions
- QA review for every team
05 — Early access
Early access
We're onboarding a small number of delivery and ride companies first. Tell us about yours and we'll get back to you within one business day.
Thank you — we'll be in touch.
Your request reached our team. Expect a reply within one business day.